We are the UK’s largest local authority, with a workforce in excess of 30,000 people, including maintained schools, serving a population of 1.6 million. We have various offices in central locations and a large number of service establishments throughout Kent. Our corporate office is based in Maidstone.
Find out more about how the council works
More than two thirds of our workforce provide services directly to the public, such as domiciliary care workers, classroom assistants, social workers, teachers, occupational therapists, celebratory officers and customer service assistants in libraries.
Our annual budget covers a huge range of services. This translates into a host of interesting roles and career paths awaiting those who want to work in a leading edge public sector organisation.
Aims and objectives
Our focus is to work as one council to design and deliver a cohesive, modern public service offer for all Kent’s residents, businesses and communities. This will bring together change projects consistently across the council and create organisational design opportunities to transform the way we work, including our people, assets, technology, structures and service delivery.
Success in delivering this aspiration will be determined using the following criteria:
- working beyond the limit of organisational and service boundaries
- thinking beyond the limit of our statutory powers
- building capacity to provide sector and system leadership
- delivering at both strategic and local scale
- supporting economic security
- delivering a cohesive service offer
- flexibly uses its assets as part of public service design and delivery.
The Strategic Delivery Plan is our business plan for 2020 to 2023. In light of COVID-19, this has been revised to focus on those critical activities for 2021 to 2022.
Before the pandemic, we were consulting on our new, draft 5 year plan. An interim strategic plan “Setting the Course” was agreed by County Council in December 2021.
Read our interim strategic plan.
The Strategic Reset Programme
The Strategic Reset Programme (SRP) is a multi-year transformation programme, bringing together both new and existing programmes and projects across Kent County Council. The programme will prepare us for the opportunities and challenges ahead and ensure that significant activities will be delivered in a collective, timely and disciplined way, with a strong focus on improving outcomes and realising tangible benefits. The SRP supports the delivery of ‘Setting the Course’ and will be closely aligned with the long-term strategic plan, which is being developed with a view for adoption in mid-2022.
To find out more about the services we deliver, please visit the following areas of our website: